Employee benefits

Powerfully simple claims

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File an accident, critical illness or hospital indemnity claim online

File an online claim

Note: this is currently available for accident, critical illness and hospital indemnity insurance only. Please file all other claims by paper (see links below).

  • Start a new claim

  • View existing claim progress

  • Provide supporting documentation

File a paper claim

Download employee benefits insurance claim forms here. Please follow instructions included in the forms to submit your claim.

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Dental insurance
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Long-term disability insurance
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Critical illness insurance
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Vision insurance
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Short-term disability insurance
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Hospital indemnity insurance
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Life insurance
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Accident insurance

Have questions?

Contact us

We are here to help. If you have any questions about claims processing or need assistance with filling out a form, please give us a call.

Employee Benefits Customer Service

(866) 274-9887

Monday-Friday 8 a.m.-8 p.m. ET

Email Customer Service

Equitable Advisors Sales Desk:

Email us

Login

Sign in or register to review and manage your account online.

Equitable is the brand name of the retirement and protection subsidiaries of Equitable Holdings, Inc., including Equitable Financial Life Insurance Company (Equitable Financial) (NY, NY); Equitable Financial Life Insurance Company of America (Equitable America), an AZ stock company with an administrative office located in Charlotte, NC; and Equitable Distributors, LLC. Equitable Advisors is the brand name of Equitable Advisors, LLC (member FINRA, SIPC) (Equitable Financial Advisors in MI & TN). All group insurance products are issued either by Equitable Financial or Equitable America, which have sole responsibility for their respective insurance and  are backed solely by their claims-paying obligations. Some products are not available in all states.

GE-7464178.1 (12/2024) (Exp. 12/2026)