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System availability
notice
When filing a claim, these documents are necessary:
One of the following Claim Election forms:
Not all options are available to all beneficiaries. Depending on your personal situation, these additional documents may be necessary:
Please note: All Forms above are the most requested claim options. Please refer to the Checklist for additional details.
Equitable Financial Life Insurance Company
Retirement Service Solutions
P.O. Box 1016
Charlotte, NC 28201-1016
Equitable Financial Life Insurance Company
Retirement Service Solutions
8501 IBM Dr. Suite 150-IR
Charlotte, NC 28262-4333
Email: rss_beneclaims@equitable.com
Fax: 816-701-8040
You may also request these forms be e-mailed or mailed to you by calling:
If you need assistance at any time, we recommend that you check with your Financial Professional or contact the customer service area applicable to your situation.
These forms are Portable Document Format (PDF) files. If your browser is not yet capable of reading PDF files, you can download the free Adobe® Acrobat Reader™ software at the following link: http://www.adobe.com/prodindex/acrobat/readstep.html. Instructions for installation are also found at that location.
GE-8324578.1 (08/2025) (Exp. 08/2029)